Frequently Asked Questions
Find answers to common questions about our products and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and fit recommendations.
Are your materials sustainably sourced?
Yes, we prioritize ethical sourcing and use recycled or organic materials whenever possible to minimize our environmental impact.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly, but you can request changes within 60 minutes of placement by contacting our customer support team.
How should I care for my Alpkit technical apparel?
We recommend machine washing on a gentle cycle with mild detergent and avoiding fabric softeners to maintain fabric performance.
Do you offer international shipping?
Yes, Alpkit ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
What should I do if I receive a faulty item?
We take quality seriously. If your item is defective, please contact us immediately with photos of the fault for a priority replacement.